This particular fraud is called "vishing" and is on the increase.
Scam artists are always trying new ways to get your personal information. Vishing operations try to persuade consumers to divulge PIN numbers, claiming accounts have been was suspended, deactivated or terminated.
Recipients of the scam e-mails are directed to contact their bank via a telephone number provided. Upon calling the telephone number, the recipient is greeted with "Welcome to the bank of ...." and then instructed to enter account information in order to resolve a pending security issue.
—"Awash in bureaucracy," The Kansas City Star, November 6, 2008
In the calls, or text messages, residents are warned that their accounts will be closed or have been used improperly and they are told to call a 24-hour number to reactivate it. Callers are then asked to punch in their debit card numbers and their personal identification numbers.
—Sharon Dunn, "BBB, banks warn about 'vishing' scam hitting Weld residents," Greeley Tribune, December 9, 2008
—Gadi Evron, "Vishing: Santa Barbara Trust (Voice or Phone Phishing)," SecuriTeam, June 23, 2006
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